I have tried to connect my SBH500 bluetooth headset but it does not seem to work. When I go into the playback devices menu there are two connections for my headset.

One of them which let's me only listen to the audio but it does not allow me to use the mic. The other one says that it is ready but it does not work and when I connect to it, I can't hear anything. One says stereo audio and the other mono audio. Windows 7 Atheros L1 Driver here.

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The mono audio does not work. When I go to properties for my bluetooth device, the mono audio driver says, 'Cannot start (code 10)' and when I try to repair it, it won't work.

I cannot find any drivers for it. I have a bluetooth adapter that says that it supports A2DP (advanced audio distribution profile) and it says that it can connect to headsets but I cannot get it to work. I have tried reinstalling the drivers, but that doesn't work. I am running windows 7, if that's a problem.

If you have a solution, please help me, I am just trying to get both the audio and the mic to work so that I can use it with my computer, such as games. If it is at all possible. This is my adapter specs.

Please understand that the drivers are provided by the hardware manufacturer. Regarding this issue, you can uninstall the drivers from Device Manager and then download the Bluetooth driver for Windows 7 from the device manufacturer. For more information about Bluetooth device in Windows 7, refer to: If you are using a Dell computer, you can refer to this article provided by Dell: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Please understand that the drivers are provided by the hardware manufacturer. Regarding this issue, you can uninstall the drivers from Device Manager and then download the Bluetooth driver for Windows 7 from the device manufacturer. For more information about Bluetooth device in Windows 7, refer to: If you are using a Dell computer, you can refer to this article provided by Dell: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.

Microsoft does not guarantee the accuracy of this information. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.

This can be beneficial to other community members reading the thread.